FAQ
Where do you deliver?
We deliver to all governorates of Egypt through Bosta.
How long does delivery take?
- Standard orders: Within 7 working days.
- Orders containing multiple different product types: Up to 10 working days.
How much is shipping?
Shipping rates depend on your governorate and will appear at checkout.
Do you offer customization?
Yes! You can customize your product with your own design. Just send us a message on Facebook or WhatsApp to get started.
What payment methods do you accept?
We accept cash on delivery, Instapay, and Vodafone Cash.
Can I return or exchange an item?
Yes, within 14 days of receiving your order, as long as the item is unused and in the same condition you received it. See our Return Policy for full details.
What should I do if my order arrives damaged or wrong?
Contact us immediately via Facebook page messages with your order number and a photo of the product. We will offer a full refund or replacement.
Can I cancel my order?
Yes, you can cancel within 24 hours of order confirmation by sending us a DM on Facebook or a WhatsApp message.
Do you offer bulk orders?
Yes! For orders of 10 to 100 pieces, we offer special bulk discounts. Please visit our Bulk Orders page for details.